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VIRIDIAN
SUPPORT HUB
USER GUIDE AND TUTORIALS
Desktop
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Desktop Log In & Password Request
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Tasks & performance
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​Occurence book
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Site activities
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Pending activities
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Monthly reports
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Hard Refresh of Viridian
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Tour statistics
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Attendance
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Adding a User
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Adding User ID Card
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Pausing a Tag from within a Tour
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Adding / Replacing a Tag in a Tour
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Changing the time on reports
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Adding a Vehicle to a Site
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Adding a Vehicle to a Patrol / Tour
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Summary report from the DOB
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Summary Report set up
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PDF Report Consolidation
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Icon Added to Date and Time in Reporting
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NFC Tag Scanning
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Tour Statistics Enhancements
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Internal Stats Visibility
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Adding & Tracking Certification
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Pending Forms Notification
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Support Website Resources
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New Language Support​ Website
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New Language Compaion App
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Step-by-Step Guide to the Attendance Update
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Important Update to the Viridian Occurrence Book
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How to complete a Read & Sign Document
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(Atlas Edge Only) Carma Job Instruction form via Desktop app
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(Atlas Edge Only) Carma Job Instruction form via Companion app
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(Altas Edge Only) 10a. Camera Monthly Reference Sheet AE
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(Altas Edge Only) 10b. CCTV - Access Sync form AE
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(Altas Edge Only) Update Carma guide
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Search Function
Configuration
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Local staff
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Local devices
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How to Add or Update the Companion app
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Local wands (synchronisation software)
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Adding RFID Wands
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Local vehicles
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Customer Portal
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Edit forms
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Edit tours
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Pause a Tag from within a Tour
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Dashboard
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KMS - Equiment List (Key Management System)
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Update Icon
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Certification
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Lone Worker & Man-down Alerts
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